Term Conditions Page

Welcome to HelloTwinkle. These Terms of Service (“Terms”) govern your access to and use of our website and services provided by HelloTwinkle (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms.

1. Use of Website

• You must be at least 18 years old or have the permission of a parent or guardian to use this site.

• You agree to provide accurate, complete, and current information when purchasing or registering.

• You agree not to misuse the site or engage in fraudulent, harmful, or illegal activity.

2. Products and Orders

• All products listed are subject to availability.

• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available or inaccuracies in product or pricing information.

• Prices are subject to change without notice.

3. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.

• We are not liable for any delays caused by third-party couriers.

• Please ensure your shipping information is accurate; we are not responsible for failed deliveries due to incorrect addresses.

4. Returns & Refunds

• Return and refund policies are clearly outlined on our website. By purchasing, you agree to these policies.

• Products must be returned unused, in original packaging, and within the return period.

5. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree to notify us immediately of any unauthorized use of your account.

6. Intellectual Property

• All content, logos, images, and trademarks are the property of HelloTwinkle or its licensors.

• You may not use, reproduce, or distribute any content without our written permission.

7. Privacy

• Your personal information is handled according to our Privacy Policy.

• We use cookies and tracking tools to enhance user experience.

8. Third-Party Links

• We may include links to third-party websites. We do not control or endorse these sites and are not responsible for any damage or loss caused by your use of them.

9. Limitation of Liability

• HelloTwinkle is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

• We do not guarantee that the site will be error-free or uninterrupted.

10. Changes to Terms

• We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

11. Governing Law

• These Terms are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Dhaka.